Shipping policy

Processing Time:
Orders are processed within 3–5 business days. You will receive a confirmation email once your order has been shipped.

Shipping Rates:
We offer free standard shipping on all U.S. orders.

Estimated Delivery Time:

  • Standard shipping: 3–7 business days (after processing).

  • Delivery times may vary depending on location and carrier delays.

International Orders:
At this time, we only ship within the United States.

Order Tracking:
Once your order has shipped, you’ll receive an email with a tracking number to monitor delivery progress.

Lost or Damaged Packages:
If your package arrives damaged or is lost in transit, please contact us at contactvictorium@gmail.com within 7 days of the estimated delivery date. We’ll work with our supplier to resolve the issue.

Returns and Refunds:
All sales are final. Because each item is made to order, we do not offer returns or refunds unless an item arrives defective or incorrect.

Contact Us:
For any shipping questions, please reach out at contactvictorium@gmail.com