Shipping policy
Processing Time:
Orders are processed within 3–5 business days. You will receive a confirmation email once your order has been shipped.
Shipping Rates:
We offer free standard shipping on all U.S. orders.
Estimated Delivery Time:
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Standard shipping: 3–7 business days (after processing).
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Delivery times may vary depending on location and carrier delays.
International Orders:
At this time, we only ship within the United States.
Order Tracking:
Once your order has shipped, you’ll receive an email with a tracking number to monitor delivery progress.
Lost or Damaged Packages:
If your package arrives damaged or is lost in transit, please contact us at contactvictorium@gmail.com within 7 days of the estimated delivery date. We’ll work with our supplier to resolve the issue.
Returns and Refunds:
All sales are final. Because each item is made to order, we do not offer returns or refunds unless an item arrives defective or incorrect.
Contact Us:
For any shipping questions, please reach out at contactvictorium@gmail.com